Tag Archives: Knowledge Management

5 Inter-Related Profitable Ideas for 2014 and Beyond

This edition of my blog is dedicated to predicating the future with 5 Key Inter-related Ideas that we will ignore at our own peril as a humanity. These ideas have already taking root in our societies, no matter which part … Continue reading

Posted in Big Data, Business Process Management, Business Strategy, Business Strategy & Innovation, Business Technology, Change Management, Customer Management, Innovation, Management, Society, Transformation | Tagged , , , , , , , , , , , , , , , , , , , | 3 Comments

Are you goofing off at work?

If you are asked the question, “are you goofing off at work?” what would your answer be? Most or all of us might reply to it as, “no, of course not!” with a certain amount of righteous vehemence. That answer … Continue reading

Posted in Business Process Management, Business Strategy, Business Strategy & Innovation, Change Management, Customer Management, Innovation, Management, Society, Transformation | Tagged , , , , , , , , , , , , , , , , , , , , | Leave a comment

What is Corruption?

Self-righteousness in public gaze has become a way of life as we continue to revel in this reality show – fishbowl syndrome of a world that we have begun living in. The amazing aspect of our social persona is the … Continue reading

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Chicken or the Egg? What comes First?

Recently I was making a pitch for growth at an Information Technology Solutions company and I was just through my first segment drawing the inference of the External Environment with reference to the trends in macro economic  conditions, Technology, Competitive … Continue reading

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Employees First, Customer Second – A Review

This edition of my blog is dedicated to reviewing the book “Employees First, Customer Second (EFCS)” authored by Vineet Nayar, Vice Chairman & CEO of HCL Technologies. I recommend it as a must read for every Indian to understand the … Continue reading

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The Anatomy of a Social Enterprise

This edition of my blog is inspired by Mark Benioff, Salesforce CEO who talks on Growth, Strategy, Social Media (http://youtu.be/xqlKed-V_L8 ).  Three key points made in this interview with Bloomberg TV have resonated with me in the context of the … Continue reading

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Outcomes Versus Results

Outcomes is the “Means to the end” which is results. So why do enterprises focus on the latter and ignore the former? The fly on the wall would say “everyone likes to take the path of least resistance”. Is it … Continue reading

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Intelligence Versus Relationship?

With the huge amounts of investment and emphasis enterprises are relying to generate Business Intelligence which in turn is expected to contribute to growth, it makes me wonder how much intelligence contributes to initiating, building, developing and sustaining a relationship. … Continue reading

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Inspiration from Champions

The entire nation of India was transfixed from February 19, 2011 when the “Men In Blue” led by M S Dhoni opened against Bangaldesh to April 02, 2011 when they closed against Sri Lanka. Further driving home the point that … Continue reading

Posted in Business Strategy & Innovation, Change Management, India | Tagged , , , , , , | 4 Comments

Unraveling the Mystery of Change

The mystery of Change is nothing but the continuum of time. Where Time as we define and understand is expressed in terms of Past, Present and Future. However is time changing? Obviously not. But you and I are changing, the … Continue reading

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