Tag Archives: Enterprise Architecture

Life Skills: Learning in a Restaurant

I had to kill some time between my workout and meeting someone last weekend and so I headed to satiate my hunger at an Indian Restaurant. I was alone and had the option of keeping busy and to myself by playing … Continue reading

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The Digital Enterprise

Unlike the past, when human kind stumbled upon the Renaissance, Political and Industrial Revolution, the Digital Revolution has been in the making for the last 20 years though the Internet was officially invented in the 1950’s. The cycles of maturity … Continue reading

Posted in Big Data, Business Process Management, Business Strategy, Business Strategy & Innovation, Business Technology, Change Management, Customer Management, Innovation, Management, Society | Tagged , , , , , , , , , | Leave a comment

5 Inter-Related Profitable Ideas for 2014 and Beyond

This edition of my blog is dedicated to predicating the future with 5 Key Inter-related Ideas that we will ignore at our own peril as a humanity. These ideas have already taking root in our societies, no matter which part … Continue reading

Posted in Big Data, Business Process Management, Business Strategy, Business Strategy & Innovation, Business Technology, Change Management, Customer Management, Innovation, Management, Society, Transformation | Tagged , , , , , , , , , , , , , , , , , , , | 3 Comments

Culture is Key?

    I have found it extremely difficult to elicit a straightforward definition of Culture from most people; even Management Consultants. It is essentially three simple words: Culture = Values, Beliefs & Assumptions The above video is a 90 second … Continue reading

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Distinguishing between Customer & Consumer is foundational to Innovation

If you are a practitioner or a serious student of Innovation especially in these modern times, the important distinction you have to make is between Customer and Consumer. They may or may not be the same entity in all cases … Continue reading

Posted in Business Process Management, Business Strategy, Business Strategy & Innovation, Change Management, Customer Management, Innovation, Management, Society, Transformation | Tagged , , , , , , , , , , | 1 Comment

Are you goofing off at work?

If you are asked the question, “are you goofing off at work?” what would your answer be? Most or all of us might reply to it as, “no, of course not!” with a certain amount of righteous vehemence. That answer … Continue reading

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Key Performance Indicator

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For a long time this topic has been a ticking time bomb within me and I now need to explode. The immediate provocation is the blog published by Bernard Marr on September 25, 2013 (http://www.linkedin.com/today/post/article/20130925053608-64875646-the-4-kpis-every-manager-has-to-use Key Performance Indicator (KPI) is … Continue reading

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To Telecommute or Not?

The fundamental construct about Enterprise Strategy and Organization design is its “relevance” and therefore the “context” addressed at any given point in time in an enterprise life cycle. When such introspection occurs, the Human Capital Management Process and Systems are … Continue reading

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Employees First, Customer Second – A Review

This edition of my blog is dedicated to reviewing the book “Employees First, Customer Second (EFCS)” authored by Vineet Nayar, Vice Chairman & CEO of HCL Technologies. I recommend it as a must read for every Indian to understand the … Continue reading

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The Anatomy of a Social Enterprise

This edition of my blog is inspired by Mark Benioff, Salesforce CEO who talks on Growth, Strategy, Social Media (http://youtu.be/xqlKed-V_L8 ).  Three key points made in this interview with Bloomberg TV have resonated with me in the context of the … Continue reading

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