Tag Archives: Change Management

Life Skills: Learning in a Restaurant

I had to kill some time between my workout and meeting someone last weekend and so I headed to satiate my hunger at an Indian Restaurant. I was alone and had the option of keeping busy and to myself by playing … Continue reading

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The Digital Enterprise

Unlike the past, when human kind stumbled upon the Renaissance, Political and Industrial Revolution, the Digital Revolution has been in the making for the last 20 years though the Internet was officially invented in the 1950’s. The cycles of maturity … Continue reading

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The Secret Sauce

This is perhaps going to be my last blog post in 2013 and I wanted to gift all you readers this invaluable secret sauce to successfully keeping your resolutions. Try this prescribed method and amaze yourselves in the wonder of … Continue reading

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5 Inter-Related Profitable Ideas for 2014 and Beyond

This edition of my blog is dedicated to predicating the future with 5 Key Inter-related Ideas that we will ignore at our own peril as a humanity. These ideas have already taking root in our societies, no matter which part … Continue reading

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Culture is Key?

    I have found it extremely difficult to elicit a straightforward definition of Culture from most people; even Management Consultants. It is essentially three simple words: Culture = Values, Beliefs & Assumptions The above video is a 90 second … Continue reading

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Harmony & Orchestration

My last edition of the blog was on Leadership and the strain continues here in our Social and Enterprise Context. I would request you to first view the Video I have embedded with this edition before you continue to read … Continue reading

Posted in Business Process Management, Business Strategy, Business Strategy & Innovation, Change Management, Customer Management, India, Indian Classical Music, Innovation, Management, Society | Tagged , , , , , , , , , | 1 Comment

Distinguishing between Customer & Consumer is foundational to Innovation

If you are a practitioner or a serious student of Innovation especially in these modern times, the important distinction you have to make is between Customer and Consumer. They may or may not be the same entity in all cases … Continue reading

Posted in Business Process Management, Business Strategy, Business Strategy & Innovation, Change Management, Customer Management, Innovation, Management, Society, Transformation | Tagged , , , , , , , , , , | 1 Comment

Are you goofing off at work?

If you are asked the question, “are you goofing off at work?” what would your answer be? Most or all of us might reply to it as, “no, of course not!” with a certain amount of righteous vehemence. That answer … Continue reading

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Key Performance Indicator

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For a long time this topic has been a ticking time bomb within me and I now need to explode. The immediate provocation is the blog published by Bernard Marr on September 25, 2013 (http://www.linkedin.com/today/post/article/20130925053608-64875646-the-4-kpis-every-manager-has-to-use Key Performance Indicator (KPI) is … Continue reading

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Repeatability – The bane of Innovation

I was recently asked by the Co-Founder and CEO of Agile 2 what I thought about “The Repeatable Model” espoused by Chris Zook and James Allen in their book and by the concept promoted by Bain & Company. I thought … Continue reading

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